Contact Us


If you become aware of any loss, theft, misuse, or unauthorized use, contact us immediately.

Lost or Stolen Debit Card

During Regular Business Hours

Monday to Friday 8am – 8pm (CST)
Saturday 9am – 4pm (CST)

Phone: 204-958-8588 (toll-free 1-877-958-8588)
At the prompt, press 2 to talk to a member service specialist

Outside of Regular Business Hours

Call toll-free 1-800-567-8111

Request that your debit card be cancelled. You can then contact us on the next business day to arrange for a new debit card and we can assist you with any ongoing concerns you may have.

Lost or Stolen MasterCard

Phone toll free 1-800-567-8111, 24 hours a day, 7 days a week